Document with Counterparty Verification

Modified on Sat, 3 Oct at 2:59 PM

ℹ️ The new version of Signi Verification will be released to production during September 2026. Until then, the screens in the app may differ slightly from this description.

Most common use: the document counterparty must pass identity verification, otherwise they cannot reach the signature. You set up verification when creating a document for a specific counterparty.

How to do it

  1. Create the document as usual and go to the Recipients step.
  2. Next to the counterparty, click the gear icon (recipient settings). The Signi verification section expands with a list of your verification groups.
  3. Check the group the counterparty should pass. You can check up to two — the counterparty then chooses which path to verify through.
  4. Continue to the document content and send.

When a group has Automatically add when creating a document enabled, it is pre-filled for counterparties. image

What happens after sending

  • The counterparty receives an email; instead of going straight to signing, Signi first guides them through verification.
  • In the document detail you can see the counterparty's verification status (Waiting / Verification in progress / For review / Approved…) and you can Resend the request.
  • Once the counterparty completes the checks, they can proceed straight to signing — they don't wait for your approval. Meanwhile, you review and approve the verification.

When the counterparty is already verified

Signi recycles valid verifications: if a contact has an approved verification from the same group that is still valid, the counterparty does not go through the checks again — the document goes straight to signing. When verification is requested again is governed by the group's validity and the re-verification threshold in the workspace settings.

If the contact currently has a verification in progress, the app will notify you: “The contact already has a verification in progress. Starting another will create a new run.” Usually it's enough to wait for the existing one to finish.

Where to go next

Related terms: remote identification · distance verification · counterparty identity verification

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article