Forgotten password

If you can't log in, we recommend:

• checking that the web address you're logging in through is correct: the correct one is https://app.signi.com/login
• checking that the e-mail you're using is correct: watch for typos, extra spaces, or whether a different e-mail was used during registration
• checking that the password is correct: when entering it, you can click the icon at the end of the line to display the entered password; you can then check whether the numeric keypad is off (NumLock), whether uppercase letters are on or off (CapsLock), or whether there's an extra space

If none of the options above help, simply set a new password.

How to reset your password step by step

1. Go to the password recovery page — on the login page, click Forgot your password? below the login button, or open https://app.signi.com/access/forgotten-password directly.

2. Enter your e-mail address — the one you used during registration — and click Reset password.

3. Open the e-mail with the link — you'll immediately receive a message with a link to reset your password; clicking it takes you to the page for entering a new password.

4. Enter a new password — mind the length and security requirements.

5. Log in — return to app.signi.com and log in with your new password.

If you still have trouble, contact our support at help@signi.com.