Error message - An error occurred

Modified on Tue, 15 Sep at 11:46 AM

This error message means that a problem occurred that cannot be easily identified. If you see this message, we recommend the following steps:

  1. Open the browser console – you can usually open it by pressing F12 or using the shortcuts Ctrl+Shift+J (Windows) or Cmd+Opt+J (Mac).
  2. Copy the console contentHow to copy the response from the browser console
  3. Send a message to our helpdesk – please forward the console content to help@signi.com along with a description of the situation in which the error occurred.

Based on this information, our support team will try to analyze and resolve the problem as quickly as possible.

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